Question 1

Do I need a referral?

Accepted Answer

No. Osteopaths are primary-contact practitioners, so you can book directly. Paperwork is only needed if you're claiming under a Medicare chronic condition management plan or DVA.

Question 2

What happens at my first appointment?

Accepted Answer

Phil starts by talking through what's going on: when it started, what makes it better or worse, and what you want to get back to doing. He'll then look at how you move and assess the relevant areas. Most first visits include treatment on the day, and you'll leave knowing what he found and what happens next.

Question 3

How long are appointments?

Accepted Answer

Initial consultations run about 45 minutes and follow-up appointments about 30 minutes.

Question 4

What should I wear?

Accepted Answer

Loose, comfortable clothing you can move in. Shorts or activewear with a singlet or t-shirt are ideal. Depending on the area being assessed you may be asked to remove outer layers; a towel is available, and you're welcome to stay as covered as you're comfortable with.

Question 5

What should I bring?

Accepted Answer

Any recent scans, X-rays or reports, a list of current medications, your private health card if you'd like to claim on the spot, and any referral or plan paperwork for Medicare or DVA. If it's a running or gym injury, bring the shoes you train in.

Question 6

Will treatment hurt?

Accepted Answer

Most treatment is comfortable. Some techniques, particularly around tight or inflamed tissue, can be briefly uncomfortable, and it's common to feel a bit sore or tired for a day or two afterwards, much like after a solid workout. If anything is more than you expected, tell Phil during the session or call the clinic.

Question 7

Can I bring a support person, or my kids?

Accepted Answer

Yes. You're welcome to bring a partner, friend or family member into the room, and children can come along if you can't arrange care. Anyone under 18 needs a parent or guardian present for their own appointment.

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